FAQ

by | Apr 24, 2023 | 0 comments

Return and Refunds Policy

Q.  Does CleneJoe.com accept returns/refunds?

A.  Yes we do.  Please see our policy here.

Checkout 

Q.  What can I do if I have any problems during checkout?

A.  If you encounter any technical problems during the checkout process, or if you have any questions about the process itself, please text us at 504-500-2998, Mon-Fri, 8 am-6 pm, or email us at info@clenejoe.com and we will assist you.  We appreciate your business and we are here to help.

Out-of-Stock Items

Q.  What happens when the item I want is out of stock?

A.  Please receive our apologies if an item you wanted to buy is out-of-stock.  We remove out-of-stock items from our listings, but we add them back to our listings once the item is back in stock.  If the item doe not come back to stock, it could be that it has been discontinued.  Please email us at info@clenejoe.com if you have any questions.

About Us

Q.  How long has CleneJoe been in business?

A.  The company was created in 2019.  We have been actively selling on the Internet for about a year and a half.

Bath Products

CleneJoe All-In-One Body Wash

Q.  What are some natural ingredients found in the CleneJoe body wash?

A.  Some of the natural ingredients found in our body wash include Glycerin, Jojoba Seed Oil, Panthenol, and Avocado Extract.

Q.  Where is the CleneJoe Body Wash Produced?

A.  The CleneJoe All-In-One Body Wash is produced in the United States of America in an FDA-approved cosmetics manufacturing facility.

Q.  Can the CleneJoe All-In-One Body Wash help treat dandruff?

A. The CleneJoe All-In-One Body Wash contains Lemongrass Essential Oil known to be a very effective natural dandruff treatment.

Natural Sea Sponge

Q.  What are some of the benefits of bathing with a Natural Sea Sponge?

A.  Bathing with a Natural Sea Sponge provides gentle exfoliation for your skin.  Because a Natural Sea Sponge holds more water it helps to hydrate your skin.  A Natural Sea Sponge is long-lasting and it is sustainable.

Men’s Fragrances

Q.  If you don’t stock a certain brand of cologne, can you stock it if I ask?

A.  Most certainly.  Just email us at info@clenejoe.com and we will do what we can to source and stock the fragrance you are looking for.  We are here to serve you.

Men’s Grooming

Q.  Does CleneJoe sell men’s beard care products?

A.  Yes, CleneJoe now sells the popular Billy Jealousy brand of beard care products.  Go to our Men’s Grooming category to purchase them.

Our Affiliates

Q. How many affiliates does CleneJoe have and how can I see their products?

A.  Currently, CleneJoe has seven affiliates.  They are  Alpha Gear, Simply Carbon Fiber, KeySmart, Burke Decor, Jackery Portable Power, Geekbuying, and Zetronix.  To find them go to the Main Menu and you will find them listed under the categories Men’s Accessories, Home Furnishings, Outdoor, and Electronics.  We urge you to visit them as they offer very interesting and useful products.

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