CleneJoe Return & Refund Policy

Thank you for shopping at CleneJoe.com!

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.  However, please refer to the supplier’s documentation for a more accurate refund lead time, as some may differ.

We are adding supplier-specific return policies to our products.  Please bear with us as we complete this work.

Your item needs to have a receipt or proof of purchase.

IMPORTANT: All items on this site are fulfilled by external suppliers.  Refer to the documentation on your package for return instructions, or email us at info@clenejoe.com for help.

Refunds

Once the supplier receives your item, they will inspect it and notify you that they have received your returned
item. They will notify you about the status of your refund after inspecting the item.

When your return is approved, we will initiate a refund to your credit card (or original payment method).

You will receive the credit in approximately three days depending on your card issuer’s policies.

Return Shipping

Depending on the supplier, you may be responsible for paying shipping costs for returning your item. Shipping costs may be nonrefundable.

Contact Us

If you have any questions on how to return your item to us, please contact us at:
info@clenejoe.com   or call (504) 200-2998  Mon-Fri 0900-1700.